Operations Director

Julie has worked in the legal sector for over 20 years and is a qualified Chartered Legal Executive, having previously specialised in contested litigation. Her extensive legal experience has given her a strong understanding of managing complex cases and supporting clients through difficult situations.

At Care Necessities, Julie supports our Advocates and clients throughout the NHS Continuing Healthcare funding process. She understands the challenges families face when dealing with care funding and is committed to providing practical support, clear communication, and reassurance throughout each case.

Advocate

Karen brings over 30 years of experience across NHS and community settings. Prior to joining Care Necessities, she spent 23 years with United Lincolnshire Hospitals NHS Trust, latterly working as a Discharge Coordinator, where she worked closely with Continuing Healthcare and Social Care colleagues to ensure patients were discharged safely and via the most appropriate care pathway.

Her extensive experience in dementia care, discharge coordination and complex care environments enables her to provide independent observations and identify unmet needs, risks and safeguarding concerns. Karen is passionate about ensuring every individual has a voice and receives the care and support they deserve.

Senior Data Analyst

Georgia has over 15 years’ experience working in care homes specialising in supporting individuals living with dementia. During this time, she progressed through a variety of roles before becoming a Deputy Manager, where she was responsible not only for delivering high-quality care but also for ensuring compliance with legislation, safeguarding residents, and promoting their safety, dignity and wellbeing.

At Care Necessities, Georgia undertakes detailed and forensic reviews of medical records and care documentation, preparing comprehensive medical summaries that support our Advocates in assessing eligibility for NHS Continuing Healthcare funding. Her extensive frontline care experience and meticulous attention to detail ensure that important evidence is identified and clearly presented.

Advocate

Penny has almost 40 years’ experience across health, social care and rehabilitation services. Before joining Care Necessities, she worked for a Local Authority for 13 years in both care home and hospital settings, where she facilitated hospital discharges to ensure individuals received the appropriate care and support on leaving hospital. Prior to this, Penny spent over 25 years working in care homes, predominantly supporting people living with dementia.

Penny’s extensive experience enables her to provide practical, independent oversight and assessment, identifying care needs, safeguarding concerns and ensuring individuals receive appropriate, effective and person-centred care. Her wealth of knowledge gives her a deep understanding of the challenges faced by individuals living with long-term medical conditions and their families.

Administrator

Donna joined Care Necessities in 2022, bringing with her a wealth of professional experience, having spent 11 years working in the legal costs sector and, prior to that, 24 years in the financial services industry. Throughout her career, she has developed strong organisational skills, attention to detail and a client-focused approach.

At Care Necessities, Donna supports both our Advocates and clients throughout the conduct of each case, helping to ensure matters progress smoothly and clients remain informed at every stage. She has a genuine empathy for the challenges families face when navigating care funding issues and is committed to providing practical support, reassurance and compassionate service throughout the process.

Administrator

Glynis joined Care Necessities in 2023 after a successful career of over 20 years in the hospitality industry, where she developed excellent customer service, communication and organisational skills.

As the first point of contact for many new enquiries, Glynis plays an important role in welcoming clients and guiding them through the initial stages of the process. She also provides valuable administrative support to our Advocates throughout the conduct of their cases, helping to ensure clients receive a responsive and seamless service. Person-centred in her approach, Glynis is passionate about helping people and understands the importance of providing reassurance and support during what can often be a difficult and uncertain time.